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1.0

Had an account with AT&T Uverse which was never used. Had it installed and didn't work so returned it to AT&T.

They billed us anyways and it was sent to collections for $229. AFNI sent a letter in which we contacted them about the $229. We agreed to pay the $229 if AFNI would remove it from our credit. The representative agreed and said if it was paid in full they would remove it from credit reporting agencies.

We paid the $229 and it wasn't removed from the credit bureaus. We contacted AFNI and they said it would be removed in 7 years from when it was paid. This company will lie and get you to pay your collections by telling you what ever they need to tell you and then not do what they said they would do.

They are very deceptive and will not do what they say they are going to do. DON'T TRUST WHAT ANY REPRESENTATIVE FROM AFNI SAYS.

Reason of review: DECEPTIVE.

Monetary Loss: $1500.

Preferred solution: DELETED FROM CREDIT BUREAU AS WE WERE TOLD..

Afni Cons: Lies.

Location: Tulsa, Oklahoma

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