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Had an account with AT&T Uverse which was never used. Had it installed and didn't work so returned it to AT&T. They billed us anyways and it was sent to collections for $229. AFNI sent a letter in which we contacted them about the $229. We agreed to pay the $229 if...
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1.0
I didn't like
  • Lies
#856173
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they are trying to force me to pay a Direct TV account. This would be fine except I never had an account with and was verified by Direct TV. I have ordered them to prove the account or pay me 109x the amounts with an additional 10x for every time it appears on any...
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1.0
Alcalde, New Mexico
I didn't like
  • Are rude
#710384
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I know there are a lot of negative experiences with AFNI. I too was very unhappy to see a collection from AFNI on my CreditKarma report. This was for a $300 DirecTV bill, which was for a home we sold back in January (5 months ago), thought the DTV account was closed,...
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5.0
I liked
  • Service
  • Responsiveness
I didn't like
  • Not applicable
#664013
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Other Product Review

Afni
#611135
1.0
Details
Afni Scam, call the better BBB in your state ASAP
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Customer service
Diversity of Products or Services
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Where to start i know this is for consumers and i have to say they treat both employee and customer the same in the last couple of moths alone this business has promised me my bonus and have screwed me over 400+ dollars but threaten you will loose your job if you dont...
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#568791
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AFNI has on my credit report that I owe them 507 for a Verizon wireless bill thats over 5 years old. I was let out of my contract due to the simple fact that I had no service were I lived. I even spoke to the President of Verizon's Secretary and secured that deal. To...
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#499053
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I was poorly trained, for customer service via chat. Once I was out of training I did not know how to use a lot of the systems they wanted us to log into, my "coach" supervisor was out of work the 1st 3 weeks. Never met her. She did not even know who I was until she...
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Anonymous
Anonymous

Man that REALLY sucks.

Anonymous
Sad

I am really sorry to hear that. I have been through the same thing. i know how you feel.

#500384
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I am posting this to actually try and help you, and I encourage you to keep that in mind and read thoroughly through all that I have to say. I was previously a debt collector employed at Afni, and I am going to let you know what I would do if I received a bill from...
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Anonymous
crazyone

Reading between the lines and dissecting your comment, my opinion is that you are still an Afni employee.

Anonymous
anonymous

This is good advice. Now I want to tell a little story. Several years ago I had a past due account with a company and one night I got a call from a collection agency of some...

#453326
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Afni a consumer collection agency reported me as owing 200 dollars. I found this out when I ordered a copy of my credit report. Disputed the account and the company places a grid g code on my credit report. Number i Company never sent a letter, S I sent a letter for...
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#352672
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again. When I first contacted AFNI the woman I spoke with told me that I was irresponsible for not paying my bills, but this wasn't even my debt. It was my husband's debt which was from 2003 and we never met until 2007. How dare this woman tell me I am...
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#291602
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I got a collection notice in the mail from Afni, for a tmobile bill I paid over 6+ years ago. They can't give me any information on where the bill has been for the last 6 years and my ex and I paid if after going our separate ways in late 2004. If this company...
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#221534
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